Privacy Policy – MedspaBloom | Ultimate Medspa Makeover Plan

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

MedspaBloom LLC (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

Information We Collect

We collect the following types of information when you interact with our website and services:

Personal Information:

Name, email address, phone number, and physical address
Payment information when you make a purchase or request services
Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Appointment details and service preferences

Non-Personal Information:

IP address, browser type, device information
Website usage patterns and analytics data
Cookies and similar tracking technologies

Customer Communication:

Records of inquiries and service requests
Appointment history and feedback
Communication preferences and consent records

How We Use Your Information

We use the information we collect for the following purposes:

Providing and improving our services
Processing transactions and managing appointments
Communicating with you about your inquiries, appointments, and services
Sending appointment reminders and service updates (if you’ve opted in)
Sending marketing communications (only with your explicit consent)
Enhancing website functionality and user experience
Ensuring security and preventing fraud
Maintaining records of your communication preferences and consent
Complying with legal obligations

SMS Text Messaging Program – Terms & Compliance

Program Description

By opting into our SMS messaging services, you agree to receive text messages from MedspaBloom LLC related to our services, which may include:

Appointment reminders and confirmations
Service updates and notifications
Promotional offers and marketing messages (if you’ve specifically consented)

Opt-Out Instructions

You can cancel SMS notifications at any time by:

Replying “STOP” to any message from us.
You will receive a final confirmation message confirming your opt-out.
No further messages will be sent unless you re-opt in.

Message Frequency

Message frequency varies based on your interactions with our business and the services you’ve requested.
For marketing messages: Approximately 2-4 messages per month.
For appointment reminders: Messages sent as needed based on your scheduled appointments.

Help & Support

Reply “HELP” for assistance at any time
Contact us directly at (505) 657-3736 or info@medspabloom.com
Customer support is available Monday – Friday, 10:00 am – 4:00 pm

Carrier Information

Standard message and data rates may apply based on your mobile carrier plan.
Carriers are not liable for delayed or undelivered messages.
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most major U.S. and Canadian carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information, phone numbers, and consent records. This data is stored securely and used solely for the purposes you’ve explicitly agreed to.

Information Sharing & Disclosure

We do not sell, rent, or trade your personal information.
We may share limited information only in the following circumstances:

Service Providers

Third-party vendors who assist in our business operations (e.g., payment processing, appointment scheduling software).
SMS aggregators and telecommunications providers solely for delivering messages you’ve consented to receive.
All service providers are contractually obligated to maintain confidentiality and security.
Service providers are prohibited from using your data for their own marketing purposes.

Legal Compliance

When required by law, legal process, subpoena, or court order.
To protect our rights, property, or safety, or that of our users.
In response to valid law enforcement requests.
Business Transfers
In case of mergers, acquisitions, or sale of business assets.
Your data remains protected under the terms of this policy in such events.

IMPORTANT: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the SMS services necessary to deliver messages to you.

Data Security

We implement and maintain reasonable administrative, technical, and physical security measures to protect your personal information, including:

Encryption of sensitive data in transit and at rest

Secure access controls and multi-factor authentication

Regular security assessments and vulnerability testing

Employee training on data protection and privacy
Incident response and breach notification procedures
Secure backup systems and disaster recovery protocols

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information using commercially reasonable means, we cannot guarantee absolute security.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and settings
Analyze site traffic and understand user behavior
Improve website functionality and user experience
Measure the effectiveness of our marketing campaigns
Provide personalized content

Your Cookie Choices:

You may control cookies through your browser settings
Disabling cookies may limit certain features of our website

For more information about cookies, visit www.allaboutcookies.org

Your Rights & Choices

You have the right to:

Access your personal information and receive a copy
Update or correct inaccurate information
Delete your personal information (subject to certain exceptions)
Opt-out of marketing emails by clicking “unsubscribe” in any email
Opt-out of SMS messages by replying “STOP” at any time
Request information about how we process and store your data
Withdraw consent at any time for future communications
Object to processing of your data under certain circumstances
Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise these rights, contact us at:

MedspaBloom
Email: support@medspabloom.com
Phone: (505) 657-3736
Mail: PO Box 639, Mora, NM 87732

We will respond to your request within 30 days (or as required by applicable law).

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations.

We will notify you of significant changes by:

Posting the updated policy on our website with a new “Last Updated” date
Sending an email notification (if you’ve provided an email address)
Displaying a prominent notice on our website

Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

MedspaBloom
Email: support@medspabloom.com
Phone: (505) 657-3736
Mail: PO Box 639, Mora, NM 87732

For SMS-related inquiries specifically:

Reply HELP to any message from (505) 657-3736

Or contact us using the information above

Consent & Acknowledgment

By using our website, services, and opting into SMS communications, you acknowledge that you have read, understood, and agree to this Privacy Policy and our Terms & Conditions.

This Privacy Policy was last updated on January 1, 2026 and is effective immediately.